top of page

Notifications and Mental Health Crisis Resources

Website and HIPAA Privacy Policy 

No Surprise Billing 

Mental Health Crisis Resources:

​​​This Privacy Policy describes the manner in which we collect, use, maintain and disclose information collected when you visit our website, Neuroconnectpsychotherapy.com.

Personal identification information
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our site. You may be asked for, as appropriate, name, email address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.

Non-personal identification information
We may collect non-personal identification information about you whenever you interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about your means of connection to our site, such as the operating system and the internet service providers utilized and other similar information.

Web browser cookies
Our site may use "cookies" to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.

How we use collected information
Neuroconnect Psychotherapy may collect and use your personal information for the following purposes:

  • To run and operate our site.

  • To improve customer service. 

  • To improve our site. 

  • To run a promotion, contest, survey or other site features. 

  • To send periodic emails. We may use the email address to send you information and updates pertaining to your order or appointment. It may also be used to respond to your inquiries, questions, and/or other requests.


How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, your name, password, transaction information and data stored on our site.

Sharing your personal information
We do not sell, trade, or rent your personal identification information to others. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or appointment reminders. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Electronic newsletters
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites
You may find content on our site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licencors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.

Changes to this privacy policy
Neuroconnect Psychotherapy has the discretion to update this privacy policy at any time. We encourage you to frequently check this page for any changes. By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes. This policy was generated using PrivacyPolicies.com.
​
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

Surprise billing & protecting consumers

As of January 1, 2022, consumers have new billing protections when getting emergency care, non-emergency care from out-of-network providers at in-network facilities, and air ambulance services from out-of-network providers. Through new rules aimed to protect consumers, excessive out-of-pocket costs are restricted, and emergency services must continue to be covered without any prior authorization, and regardless of whether or not a provider or facility is in-network.

Previously, if consumers had health coverage and got care from an out-of-network provider, their health plan usually wouldn't cover the entire out-of-network cost. This left many with higher costs than if they’d been seen by an in-network provider. This is especially common in an emergency situation, where consumers might not be able to choose the provider. Even if a consumer goes to an in-network hospital, they might get care from out-of-network providers at that facility.

In many cases, the out-of-network provider could bill consumers for the difference between the charges the provider billed, and the amount paid by the consumer’s health plan. This is known as balance billing. An unexpected balance bill is called a surprise bill.

The Consolidated Appropriations Act of 2021 was enacted on December 27, 2020 and contains many provisions to help protect consumers from surprise bills, including the No Surprises Act under title I and Transparency under title II. This website provides information to help plans, issuers, providers and facilities understand and comply with these provisions. 

​Learn more: 

Centers for Medicare & Medicaid Services | CMS (.gov)

https://www.cms.gov › nosurprises

Immediate Online Assistance for Anyone in the US. Use one of these free crisis chat services:

Crisis Chat

Crisis Text Line (on your smartphone)

National Suicide Prevention Lifeline

IMAlive

​

If you need to get help for a mental health crisis and you are a client of NeuroConnect contact your therapist directly (through client portal /messaging) and call NeuroConnect Main Line at 1-800-402-8770 and leave a message.

​

Washington State Mental Health Crisis line by County.

County crisis line phone numbers, you may call your local county crisis line to request assistance for you or a friend or family member (24/7/365). Important: Crisis lines are available for all Washingtonians (regardless of your insurance status or income level).

 

County / Organization* / Phone number 

*Behavioral Health - Administrative Services Organizations (BH-ASO)

 

Adams County Spokane County BH-ASO 1-877-266-1818

 

Asotin County Greater Columbia BH-ASO 1-888-544-9986

 

Benton County Greater Columbia BH-ASO1-888-544-9986

 

Chelan County Beacon Health Options1-800-852-2923  

 

Clallam County Salish BH-ASO1-888-910-0416

 

Clark County Beacon Health Options1-800-626-8137

 

Columbia County Greater Columbia BH-ASO1-888-544-9986

 

Cowlitz County Great Rivers BH-ASO1-800-803-8833

 

Douglas County Beacon Health Options1-800-852-2923

 

Ferry County Spokane County BH-ASO1-877-266-1818

 

Franklin County Greater Columbia BH-ASO1-888-544-9986

 

Garfield County Greater Columbia BH-ASO1-888-544-9986

 

Grant County Beacon Health Options1-800-852-2923

 

Grays Harbor County Great Rivers BH-ASO1-800-803-8833

 

Island County North Sound BH-ASO1-800-584-3578 

 

Jefferson County Salish BH-ASO1-888-910-0416

 

King County King County BH-ASO1-866-427-4747

 

Kitsap County Salish BH-ASO1-888-910-0416

 

Kittitas County Greater Columbia BH-ASO1-888-544-9986

 

Klickitat County Beacon Health Options1-800-626-8137

 

Lewis County Great Rivers BH-ASO1-800-803-8833

 

Lincoln County Spokane County BH-ASO1-877-266-1818

 

Mason County Thurston-Mason BH-ASO1-800-270-0041

 

Okanogan County Beacon Health Options1-800-852-2923

 

Pacific County Great Rivers BH-ASO1-800-803-8833

 

Pend Oreille County Spokane County BH-ASO1-877-266-1818

 

Pierce County Beacon Health Options1-800-576-7764

 

San Juan County North Sound BH-ASO1-800-584-3578

 

Skagit County North Sound BH-ASO1-800-584-3578

 

Skamania County Beacon Health Options1-800-626-8137

 

Snohomish County North Sound BH-ASO1-800-584-3578

 

Spokane County Spokane County BH-ASO1-877-266-1818

 

Stevens County Spokane County BH-ASO1-877-266-1818

 

Thurston County Thurston-Mason BH-ASO1-800-270-0041

 

Wahkiakum County Great Rivers BH-ASO1-800-803-8833

 

Walla Walla County Greater Columbia BH-ASO1-888-544-9986

 

Whatcom County North Sound BH-ASO1-800-584-3578

 

Whitman County Greater Columbia BH-ASO1-888-544-9986

​

Yakima County Greater Columbia BH-ASO1-888-544-9986

​

*Behavioral Health - Administrative Services Organizations (BH-ASO)

​

Washington Recovery Help Line:

1-866-789-1511 (24/7)

​

If you or a family member has a problem with a substance use disorder, please consider calling the Washington Recovery Help Line. This an anonymous and confidential help line that provides crisis intervention and referral services for individuals in Washington State. Professionally trained volunteers and staff are available to provide emotional support 24-hours a day, seven days a week. In addition, they can suggest local treatment resources for substance use, problem gambling, and mental health, as well as to other community services.

​

https://www.hca.wa.gov/health-care-services-supports/behavioral-health-recovery/mental-health-crisis-lines

bottom of page